Barahama, Theresia, Retno Dewi Wijiastuti, Rais Dera Pua Rawi, and Ramli Lewenussa. “Citra Perusahaan, Customer Experience Dan Fasilitas: Pengaruhnya Terhadap Kepuasan Pelanggan PT. Pelni Cabang Sorong”. Lensa Ilmiah: Jurnal Manajemen dan Sumberdaya 1, no. 2 (October 22, 2022): 142–149. Accessed October 26, 2025. http://www.journal.ainarapress.org/index.php/lms/article/view/196.